about
Mario Arturo Sosa
Operations Director | Consultant in Hospitality, Tourism & Real Estate Development
I am a bilingual professional with over 15 years of experience leading strategic operations across the hospitality, tourism, real estate, and commercial development sectors, with a results-driven mindset and a focus on sustainable growth.
Throughout my career, I have managed multicultural and cross-functional teams across Mexico, the United States, Canada, Puerto Rico, and Guatemala, overseeing hotel operations, corporate towers, tourism logistics, and high-impact investment projects. I specialize in optimizing operational processes, enhancing profitability, building strategic partnerships, and ensuring exceptional guest and client experiences.
I hold a Master of Business Administration (MBA, Cum Laude) from Louisiana State University (LSU) and combine academic excellence with hands-on leadership in dynamic and evolving markets.
Core Areas of Expertise:
• Multi-site operations management and remote supervision
• Market expansion and evaluation of new destinations
• Brand negotiations and strategic partnerships (IHG, Posadas, and others)
• Revenue management and budget control
• Multicultural team leadership and performance development
• Regulatory compliance and international safety standards
• CRM, customer service excellence, and continuous improvement
• Development of tourism products and branded guest experiences
My leadership style is grounded in strategic optimization, effective communication, and empowering high-performance teams. I’m a natural troubleshooter and optimizer, skilled at turning challenges into opportunities and driving innovation across all levels of operation.
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